The important decision that I
have made in the absence of my boss, was when there was a client asking for a
discount to our training fee, and the client will only join our training if the
discount they requested will be given to them.
My supervisor was the only one authorized
to approve discounts, and being in-charge with the marketing, I was really
eager to have that client join the training. So, I analyze her deal and compared it with the
usual discounts we have given to our previous clients. I also considered the
expenses we will incur, which will compensate the training fee she will pay.
I called the client and told her
that, the fee that they will pay is inclusive of materials, food, certificates
and the speaker's fee. I explained to her that we are conducting the said
training as one of the income generating activities. And it will also be beneficial for them, if they
will pay the fee. I have given her the usual discounts for being an active
member and an early bird discount, and she agreed on it.
When my boss reported again, I
told her about the decision that I have made. She was good about it and I
didn't hear any negative comments. In this situation, we should take the risk and make an immediate initiative on how to solve recurring problems (abruptly) in the office. There are some decisions to make when your boss is not around, but make sure you weigh things first, before finalizing your unofficial actions.